Data not available for Q1 as the method of measurement for this new KPI was agreed during Q1 and will be reported from from Q2 2019/20. It measures the percentage of benefit decisions upheld at review stage. Measure being one of 3 outcomes - Decision upheld, decision revised or decision revised after the claimant provides new information. KPI is calculated as the number of 'upheld' outcomes as a percentage of all reviews actioned within the month. Target of 40%.