Number of people presenting in housing need

This shows the number of clients presenting to us as threatened with homelessness, for whom a personalised housing plan has been completed as per the requirements of the Homelessness Reduction Act.  The effect of the Act has been to make more people eligible for housing assistance and for longer and while presentations have been relatively steady, the increase in officer caseloads through the extended timeframe for assistance and the more intensive work with clients means that there is an increased burden on the team which may not be reflected in the indicator.